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Can I make changes to my order?If you have any problems with your order please contact customerservice@fulltorquela.com
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How long does it take to ship my order?Orders are normally shipped within 2 days of purchase date. Orders made on weekends will be processed on the next business day. If you have any issues or problems contact customerservice@fulltorquela.com If no order email confirmation is received contact customerservice@fulltorquela.com support immediately.
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What forms of payment do you acceptWe accept Paypal and credit card (VISA, Master Card, AMEX...)
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WarranyThe warranty including the following cases: 1: If buyers receive the productsdamaged and contact us in 72 hours of within the item being delivered, we will provide a full refund or replacement. 2:If buyers received wrong items which looks different from our description on that product link, and contact us in 30 days of item delivered, we will provide a return and exchange or a return & refund, return charge is on Full Torque. 3:Fitment issue(customers need to contact us in 30 days of item delivered), A: if buyers find the item didn't fit their car, but that car model is in the fitment range on the link, we will provide a return and exchange or a return and refund, return charge is on Full Torque; B: if the customer orders the wrong product which does not fit their vehicles, we can authorize a non-defective return and exchange/refund, return charge is on customers; Most of the store products online is made of ABS material and due to material feature the warranty will not apply to damage during use.It also does not apply to any products that have been subjected to misuse, mishandling, misapplication, neglect (including but not limited to improper maintenance), improper installation, act of nature, motor vehicle accidents or alterations. Thank you for your understanding! Please feel free to contact us if you have any questions on your order, our email address is customerservice@fulltorquela.com
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How much does shipping cost?Full Torque provides free shipping for most products and shipping locations. However, few shipping address will need buyer to pay for the shipping fee, buyers will see the shipping details when checking out. Please feel free to contact us if you has any concerns on the shipping cost. Our service email address: customerservice@fulltorquela.com
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